Frequently Asked Questions

Below are the most common questions about Armad Creative’s packages, contracts, and payments. Each answer reflects our standard process and policies across all territories.

  • No. Armad offers complete creative packages that serve as end-to-end solutions for the client’s goals. Each package is carefully structured to address all creative and strategic needs, even when the client is unsure of what specific services are required to reach their objectives.

  • No. All package prices are fixed to maintain quality, consistency, and the level of expertise required for each project. If a client’s budget doesn’t match a specific tier, we recommend selecting a lower-tier package that aligns with their budget and objectives.

  • Certain services require consistent development, strategy, and content over time. These packages are offered exclusively as 12-month retainers to ensure the client’s goals are fully achieved through continuous work and measurable progress.

  • Yes. Every package is managed through a formal contract that clearly outlines deliverables, scope, and timelines. All payments are processed securely by bank transfer to ensure transparency and legal compliance.

  • For retainer-based packages, clients can choose to pay either monthly or quarterly in equal installments throughout the 12-month contract, depending on what is most convenient for them. A 10% tax is applied to the total package price as indicated in the pricing details.

  • Each project requires a 40% payment upon signing the contract before work begins, and the remaining 60% after project completion. A 10% tax is added to the total package price as stated in the pricing details.

  • No. Retainer packages are structured as 12-month contracts to ensure the strategy and execution are completed in full. Early termination is not possible, as it would disrupt the planned workflow, deliverables, and intended results.

  • Yes. Based on the client’s goals, our experts may recommend combining multiple packages to address different creative or communication needs while maintaining consistency across all deliverables.

  • Clients are connected with our experts after submitting their project brief. Once reviewed, our team recommends the most suitable package and schedules a short consultation to discuss goals and direction. After the contract is signed, a dedicated project manager or strategist is assigned as the main point of contact throughout the project.

  • Once a package is completed, clients receive all the agreed-upon deliverables outlined in their contract. Clients own all final deliverables, while Armad retains ownership of working files and internal assets unless otherwise stated in the package or purchased as an add-on. After completion, clients can choose to continue working with Armad through ongoing support, add-ons, or new packages that focus on the next stage of their growth.